Help when you need it
Most answers are in the docs. If they are not, we are one email away.
Free plugin
Questions about the free plugin are answered in the WordPress.org support forum, where other users can find them too.
Pro customers
Email support@subtleforms.com from the address on your account. Pro customers get priority replies.
Help us help you faster
A few details save a round of questions.
- Your site address
- Your SubtleForms and SubtleForms Pro versions, from Plugins in WordPress
- What you expected, and what happened instead
- A screenshot or the form ID if a form is involved
- For billing, your order number from the receipt
Account and billing
You can do most of this yourself.
Find your license key
Log in and open Licenses in your account. Copy the key or connect a site in one click.
Download Pro
Every version you are entitled to is under Downloads in your account, with checksums.
Refunds
Paid plans have a 14-day money-back guarantee. See the refund policy.
Your next form is a few clicks away
Start a 7-day free trial, or begin with the free version on WordPress.org.
7 days, card required. 14-day money-back guarantee.